Return Policy

Return/Exchange/Refund policy

  1. Customers can return/exchange the ordered product/s within 5 days from the date on which the order has been delivered.
  2. All the returned items should be delivered back in unused condition with original tags attached.
  3. In case of your need to exchange the size, we shall be happy to help, but if the desired size is currently not available then you will have to wait for the second run of the product Or you can choose any other product of the same cost available at that time.
  4. Once we have received the products and internal quality check has been carried out, you'll be informed about the same and you'll be able to make an alternative purchase.  
  5. The cost of exchange/return logistics shall have to be borne by the customer.
  6. The product ordered in exchange shall be dispatched within 15 working days after the return item has been received, checked & approved by us.
  7. In case of returned items, The amount shall be credited to the store wallet of the customer within 15 working days after the items has been received and approved after the quality check.
  8. Surprise Me products are a special offer under which we offer products at heavily discounted prices, wherein we use our discretion with respect to color or/and design of the product to be  sent to the customer. Thus these products are Non-Returnable, Non-Refundable and No-Exchangeable.